INFUSEIV THERAPY – Privacy Policy

 

Effective Date: 16th December, 2025.

INFUSEIV THERAPY (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish and EU data protection laws.

1. Who We Are

INFUSEIV THERAPY Unit 1a Atrium, Junction 6 Health Centre
 River Road, Castleknock, D15 EA43
 Telephone: +353 01 822 7760

2. Information We Collect

We may collect and process the following categories of data:

• Identity Data: Name, date of birth, gender
• Contact Data: Email address, telephone number, postal address
• Booking & Transaction Data: Appointment history, payments, memberships, packages
• Health & Medical Data (Special Category): Medical questionnaires, screening information, treatment records
• Technical Data: IP address, device information, cookies

3. How We Use Your Data

We process personal data for the following purposes:

• Booking and delivering services
• Clinical screening and treatment eligibility
• Payment processing and fraud prevention
• Membership administration
• Customer support and complaints handling
• Legal, regulatory, and insurance compliance

Health data is processed strictly for clinical and safety purposes.

4. Legal Basis for Processing

We rely on one or more of the following lawful bases:

• Performance of a contract
• Legal and regulatory obligations
• Legitimate interests (service improvement, fraud prevention)
• Explicit consent (for health-related data)

5. Data Sharing

Your data may be shared with:

• Authorised clinicians and healthcare professionals
• Diagnostic laboratories
• Payment processors (PCI-compliant)
• Regulators or insurers where required by law

We do not sell your personal data.

6. Data Retention

We retain personal and medical data only for as long as necessary to meet legal, clinical, and operational obligations.

7. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request erasure (subject to legal requirements)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Requests can be made by contacting us directly.

8. Data Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. International Data Transfers

Where data is transferred outside the EEA, appropriate safeguards will be applied in accordance with GDPR requirements.

10. Complaints

If you are dissatisfied with how we handle your data, you may lodge a complaint with the Data Protection Commission (Ireland).

11. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.